Inside the Nearshore Advantage: Talent, Proximity, and Performance
Recently, Matthew Allen, a key member of our advisory team—affectionately known as the Collective—had the opportunity to travel to Honduras. His trip wasn’t just about the stunning scenery and warm hospitality (although, as he notes, Honduras is undeniably beautiful!). It was about reconnecting with the talented individuals powering real digital transformation for our clients each and every day.
More Than a Buzzword: Digital Transformation in Action
For Matthew and the Collective, digital transformation is much more than industry hype. It’s our daily mission. Every step, every strategy session, every solution is centered on helping clients get the most out of their ServiceNow investments. We believe that real transformation happens when innovative technology meets practical business needs—on time, within budget, and with the right people leading the charge.
And that’s exactly what our nearshore team in Honduras delivers.
Why Honduras? It’s All About People and Proximity
So, why choose Honduras as a nearshore hub? The answer starts with the people. Highly educated, bilingual, and passionate about technology, our team members in San Pedro Sula are driven by a genuine desire to solve complex problems and deliver business value. Whether it’s Customer Service Management (CSM), HR Service Delivery (HRSD), or Workplace Service Delivery, they approach each challenge with creativity, agility, and purpose.
Matthew saw this firsthand: “The innovation coming from this team is incredible. Their ideas, their energy—it’s transforming how we deliver value to our clients.”
Just a short flight from major U.S. cities like Miami, Houston, and Atlanta, Honduras offers a level of accessibility that makes working together easy. No late-night meetings across time zones. No language barriers. Just seamless collaboration and faster delivery.
The Altiatek Advantage: Nearshore Done Right
At AltiaTek, our nearshore model isn’t just about cost-efficiency—it’s about performance. We’ve built a Center of Excellence in the heart of San Pedro Sula that empowers local talent with world-class training through our SkillNow program, giving them the tools to become certified experts in the ServiceNow platform.
What sets AltiaTek apart is our ability to combine deep technical expertise with a service-oriented culture. We’re not just providing staff—we’re delivering solutions. Our teams integrate with client environments quickly, understand business goals, and deliver measurable impact, all while offering the responsiveness and flexibility our partners expect.
A Culture of Excellence
Honduras is home to a workforce that embodies a strong work ethic, a commitment to excellence, and a warm, people-first attitude. At AltiaTek, we’ve cultivated a culture where these values shine. From collaboration to innovation, we prioritize a high-performance mindset rooted in empathy, adaptability, and continuous improvement.
And with our bilingual, bicultural teams, our clients benefit from working with professionals who truly understand the North American business context—bridging gaps and accelerating results.
Experience the Altiatek Approach
Matthew invites everyone to witness our unique approach in action. We’re proud of our cross-border teamwork, shared expertise, and unwavering commitment to client success. Whether you’re looking to extend your team, accelerate your ServiceNow rollout, or scale your operations with confidence, we’re here to help you move faster and smarter.
Ready to Maximize Your ServiceNow Investment?
Digital transformation starts with the right people—and the right partner. If you’re ready to transform your ServiceNow investment into real business results, let Altiatek show you the power of nearshore.
Reach out today and discover what our Collective can do for you.
