Who We Are

Nearshore ServiceNow Excellence

AltiaTek is a ServiceNow Partner delivering custom implementations, remote administration, and ongoing managed services from our Center of Excellence in San Pedro Sula, Honduras.

A girl showing a man something on a whiteboard.
Colleagues walking and smiling.
Where We Work

AltiaTek Operations Center

  • Nearshore Center of Excellence
  • State-of-the-art, reliable infrastructure.
  • Recruitment pipeline to co-located university and tech institute.
  • Concierge-hosted site visits to Altia Smart City.
  • Time-zone match with North America.
  • Short 2-3 hours direct flight travel time from multiple U.S. cities.
What Guides Us

Empowering Businesses and Changing Lives

AltiaTek is dedicated to conscientious and sustainable growth, bolstering a middle class in emerging economies, and choosing environmentally conscientious practices.


We aim to get it right the first time.

Customer Focus

Customer needs guide our efforts to innovate and solve problems.


We constantly push ourselves to achieve better results.


We believe in the value of working together and trusting each other.


Taking ownership of our actions enbodies our commitment to outstanding results.

What Powers Us

A group of people smiling.

Building a LatAm Middle Class

Developing a tech workforce generates better quality jobs where they are less common and contributes to regional prosperity.

Growing Womens' Careers in Technology

Encouraging gender equity in the technology workforce is an important way to foster future sustainability and inclusion.

Improving Lives with Opportunity

AltiaTek is building a foundation for greater community impact, starting with our employees, their families, and the people who depend on them.


Our Leadership

Ruth is trained as a psychologist and has a strong business focus that enables her to successfully attract and retain our talent. People-oriented and a strong believer that human talent is key to building a successful company, she has 7+ years of experience in Human Resources, recruitment, talent development, and related processes.

Ruth Torres

Manager, HR

Michael Quinn

Sales Executive

Alexa Shepich

Sales Executive

Oscar has worked in IT services, project management, banking, and other industries for more than 15 years, building expertise in digital transformation, analytics, and business analysis. He collaborates with the AltiaTek leadership team to scale faster and create new solutions tailored to the needs and insights gained from our customers.

Oscar Sanchez

Director of Channel Alliance and Partner Strategy

Luis has 18+ years of experience in IT in different industries, across software development, tech support, data engineering, projects and managing IT teams. He manages the ServiceNow Center of Excellence and the SkillNOW educational center at AltiaTek, where our teams consolidate on knowledge, platform architecture, support, service delivery and innovation for our customers.

Luis Flores

Director, AltiaTek Center of Excellence

With 10+ years of leadership experience in Finance & Administration, Jose is passionate about technology, process automation, business intelligence and continuous improvement. Focused on building a culture of cost awareness and effective management of the company resources, he partners closely with customers and the management team.

Jose Vallejo

Director of Finance

Arjan has 20+ years of experience in the IT, logistics, and service management industries. Having spent more than 6 years implementing and managing ServiceNow with multiple clients in different industries, Arjan focuses on customer success and delivering our services to the full satisfaction of our clients, whether fellow ServiceNow partners or independent organizations.

Arjan van Asperen

Senior Director, Delivery

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.

Jeanne Vest

VP Marketing

Tim is a Servant Leader who believes in inspiring his team to realize their potential and utilize their talent for the benefits of our customers. With more than 25 years’ experience in the IT industry, and over 18 years involved in the ServiceNow ecosystem, his leadership approach enables AltiaTek to focus on customer success.

Tim Shepich


Connect with Us

Ready to transform your business operations with custom-tailored ServiceNow solutions? Contact AltiaTek today to discover how we can revolutionize your workflow efficiency and drive your digital transformation journey forward.

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.