AltiaTek Welcomes Matthew Allen as Client Advisory Practice Lead

AltiaTek is thrilled to announce that Matthew Allen has joined us as Client Advisory Practice Lead. As a ServiceNow solution delivery expert with 20+ years of experience with start-ups, Fortune 100 companies, and large global enterprises, he is primed to lead AltiaTek’s sales and client advisory functions, and will play a primary role in the next phase of our growth as a ServiceNow Partner. Matthew Allen has architected and executed digital transformation strategies for global clients in LATAM, EMEA, APAC, and the United States.

One reason AltiaTek is such a great fit for Matthew is his strong conviction that quality, customer-centricity, and strong working teams are foundational to offer best-in-class professional services and managed services to ServiceNow customers. Matthew is convinced that nearshoring is a viable way to meet the growing demand for top ServiceNow talent. Matthew knows that beyond the power of nearshore alternatives, choosing which shore matters. AltiaTek, located not far from the north shore of nearby Honduras, is home to a team of highly trained, English-proficient, certified ServiceNow tech professionals. AltiaTek’s combination of cost advantage, bilingual dexterity, and time-zone/distance convenience is an enormous advantage for clients. As a former AltiaTek client, Matthew also knows firsthand the quality and performance that we achieve in every engagement.

Matthew’s skill with helping organizations maximize their ServiceNow ROI is exemplary. He has demonstrated his impressive aptitude in C-level conversations, building consensus across disparate stakeholder teams, and delivering strategic roadmaps that help clients appreciate the value that ServiceNow will provide, especially to achieve the digital transformation that is now a necessary objective for many operations. Matthew is relentless in his focus on customer and employee experience, making measurable improvements a non-negotiable imperative of every initiative.

Matthew is especially eager to connect AltiaTek to potential projects for clients in the higher education, financial/legal services, and MSP sectors. With deep ServiceNow experience in HR Solution Delivery, Workplace Service Delivery, Customer Service Management, Managed Service Oversight, Platform Management, Portal Implementation and Management, and Catalog Content Consulting, he understands the ways that AltiaTek talent is poised to offer value supporting and optimizing workflows in these areas.